dog eating

When Good Food Goes Bad – Hill’s Canned Food Recall

Every year or so, a product is made and found to have issues that can be detrimental to an individual’s health. Recently, prescription food giant Hill’s announced voluntary canned food recalls. 

Urban Animal wants to provide its clients with the recall information. There is a phone number to Hills for owners that have concerns or questions with this canned-food recall. Below is a message from Hills regarding the recall and the canned food affected:

Hill’s Pet Nutrition is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D. While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure, and dogs may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss. 

Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction. Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian. In most cases, complete recovery is expected after discontinuation of feeding.

In the United States, the affected canned dog foods were distributed through retail pet stores and veterinary clinics nationwide.  No dry foods, cat foods, or treats are affected.

Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately or return unopened product to your retailer for a refund.   For more information, please contact Hill’s via our website or at 1-800-445-5777.

Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods after receiving a complaint in the United States about a dog exhibiting signs of elevated vitamin D levels.  Our investigation confirmed elevated levels of vitamin D due to a supplier error. 

We care deeply about all pets and are committed to providing pet parents with safe and high quality products.  Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients.  In addition to our existing safety processes, we are adding our own further testing of incoming ingredients. 

For further information, please contact Hill’s Pet Nutrition, Inc. at 1-800-445-5777 Monday-Friday during the hours of 9am-5pm (CST) or at contactus@hillspet.com.  Information can also be found at www.hillspet.com/productlist

This voluntary recall only impacts canned dog food and primarily in the United States. It is being conducted in cooperation with the U.S. Food and Drug Administration.  Impacted products outside of the United States will be subject to separate notices on the country-specific website.  If you are outside of the United States, please check your own country’s Hill’s website for more information.

Product NameSKU NumberLot Code/Date Code
Hill’s® Prescription Diet® c/d® Multicare Canine Chicken & Vegetable Stew 12.5oz3384102020T10

102020T25
Hill’s® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 12.5oz3389102020T04

102020T10

102020T19

102020T20
Hill’s® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 5.5oz3390102020T11


112020T23


122020T07
Hill’s® Prescription Diet® z/d® Canine 5.5oz5403102020T17


112020T22
Hill’s® Prescription Diet® g/d® Canine 13oz7006112020T19


112020T20
Hill’s® Prescription Diet® i/d® Canine 13oz7008092020T30


102020T07


102020T11


112020T22


112020T23
Hill’s® Prescription Diet® j/d® Canine 13oz7009112020T20
Hill’s® Prescription Diet® k/d® Canine 13oz7010102020T10


102020T11
Hill’s® Prescription Diet® w/d® Canine 13oz7017092020T30

102020T11

102020T12
Hill’s® Prescription Diet® z/d® Canine 13oz7018102020T04


112020T22
Hill’s® Prescription Diet® Metabolic + Mobility Canine Vegetable & Tuna Stew 12.5oz10086102020T05


102020T26
Hill’s® Prescription Diet® w/d® Canine Vegetable & Chicken Stew 12.5oz10129102020T04


102020T21
Hill’s® Prescription Diet® i/d® Low Fat Canine Rice, Vegetable & Chicken Stew 12.5oz10423102020T17


102020T19


112020T04
Hill’s® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz10509102020T05
Hill’s® Science Diet® Adult 7+ Small & Toy Breed Chicken & Barley Entrée Dog Food 5.8oz4969102020T18
Hill’s® Science Diet® Puppy Chicken & Barley Entrée 13oz7036102020T12
Hill’s® Science Diet® Adult Chicken & Barley Entrée Dog Food 13oz7037102020T13


102020T14


112020T23


112020T24
Hill’s® Science Diet® Adult Turkey & Barley Dog Food 13oz7038102020T06
Hill’s® Science Diet® Adult Chicken & Beef Entrée Dog Food 13oz7040102020T13
Hill’s® Science Diet® Adult Light with Liver Dog Food 13oz7048112020T19
Hill’s® Science Diet® Adult 7+ Chicken & Barley Entrée Dog Food 13oz7055092020T31


102020T13
Hill’s® Science Diet® Adult 7+ Beef & Barley Entrée Dog Food 13oz7056092020T31


112020T20


112020T24
Hill’s® Science Diet® Adult 7+ Turkey & Barley Entrée 13oz7057112020T19
Hill’s® Science Diet® Adult 7+ Healthy Cuisine Braised Beef, Carrots & Peas Stew dog food 12.5oz10452102020T14


102020T21
Hill’s® Science Diet® Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 12.5oz10763102020T04


102020T05


112020T11

About the author: Hilary Granson

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