Client Testimonials

My sibling took their Russian dwarf hamster in and they were incredibly friendly, informative, and thorough. I definitely feel comfortable coming back!

Super friendly and helpful on short notice. Our pup was treated like a prince

I have used several vets in the Heights area and decided that Dr. Granson and Urban Animal are the best for my two babies.
The kindness, attention to detail, thorough explanation, and follow up of care and treatment are outstanding.

Dr. Granson really cares about her patients!

Forgive me for the Novella but this one hit me in the heart this weekend.
My husband and I picked up our 120 lb Cane Corso late in the afternoon returning from a trip. This was Friday and when he got home and away from the action at the K9 Resort he faded quickly. We assumed he was tired from the heat and action at boarding.
The next morning we woke up to hime coughing so hard he was gagging on himself, pushing anything up and out of his stomach. His condition worsened by the hour so right away we called Dr. Granson's clinic (Urban Vet). This was a Saturday and completely booked but I was promptly called back and asked if we could be there and they'd do their best to work us in.
Parking lot was a zoo, they were serious about being fully booked.
They were genuinely concerned about all symptoms prior to making a diagnosis. Very clear explanation of what medications, why they were appropriate and how the work. Willingness to answer complex questions and disseminate the information in a way that we left with confidence in efficacy of the treatment plan. VERY reasonable pricing, especially considering this was an unscheduled emergency on a weekend. Support staff was amazing, patient and they set a calm tone to the room.

I read a couple of derogatory reviews of this clinic and was less than impressed. Comments about the expense at the clinic and the competency of the Veterinarian. All I can say to that is Dr. Hilary Granson is an Ivy Leaguer from an institution whose Vet program has been consistently rated top 5 in the world and #1 in the USA, and she never mentions that part.
She doesn't need your money and you will not find a vet with more competency and care.
We have family that just spent ~$7k on their 2 dogs over a blockage that passed on its own and a snake bite. Our bill was maybe 5% of that & that included medication, education, and love & care.

Dr. Granson was wonderful and so was the staff at the front desk! They were very attentive and made Snickers feel at ease. So happy we chose this vet clinic!

I have been using Urban Animal in the Heights for approximately 5 years. The doctor and staff are amazing. They sincerely care about my fur babies.

Hidden local gem—these folks genuinely care about my senior pup. He’s 12 years old, runs circles around his younger friends at the dog park, and I love him dearly. We come here, not only for vacations and intermittent remedial health maintenance like teeth, but also the big stuff like surgeries. Notably, he had a mass removed from his right eye. Today, vision fully intact, we’re here for the seasonal flea stuff—he’s hamming the staff while I write this review.
Great to come to a neighborhood place, where they know us by name, and love him like their own <3